We use industry standards to grade including Overstreet, CGC and CBCS standards. Not familiar with grading check out the following references:
CBCS Comic Grading Scale
Overstreet Comic Grading Standards
We will not accept returns or exchanges any book with out a stated grade where they would be NM 9.4 or better books. We cannot promise 9.8s on every book, that's not realistic. Printing is imperfect and does not allow for every book to be 9.8.
Please note that the following defects may be allowed in NM 9.4 as long as there is not an accumulation of defects.
bindery defects like minor to moderate corner tears, white along the edge of the spine, covers that are offset from the pages (common on cardstock covers) - bindery defects may not affect the grade much if at all
printing defects like a slight color rubs on the back covers, small wrinkles in the paper that were present on the paper rolls prior to the books being printed, paper that is "wavy" from the printing process
2 - 3 small color breaking spine dings or minor non color breaking spine dings
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